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Multi-Skilled Service Engineer

Company Overview:

A growing maintenance and repair service provider of heating, ventilation, air-conditioning
(HVAC), water/plumbing, electrical and other plant and equipment in commercial properties
in and around Yorkshire. The company was formed in 2013 and has grown year on year by
focusing on delivering the best service to our customers, listening to their needs, and
adapting as required.

We would encourage applicants to thoroughly read our job specification(s) and visit our
Website https://www.robinsonsfs.com/ to find out more about our business, before
applying for any role with us.

Job Overview:

This is an excellent opportunity for an experienced multi-skilled maintenance/repair
engineer with HVAC/electrical plant and equipment bias to work locally throughout
Yorkshire as part of a friendly, helpful, and growing team.

The day to day will involve maintaining and repairing a variety of commercial and domestic
heating, ventilation, air conditioning (HVAC), water/plumbing, and electrical plant and
equipment such as boilers, warm air heaters, burners, etc; for our varied client base. Each
day would involve travelling directly to/from our sites (which are all based in/around
Yorkshire), undertaking maintenance/repair works, and regularly liaising with the Operations
Team over the phone and through our cloud-based job management software, as necessary.
We operate a 24-hour emergency call-out service, so taking part in a Rota with other
engineers would also be required (typically one week out of every six).

Commercial gas maintenance/fault-finding experience with a basic electrical
knowledge for interaction with mechanical plant is essential (applicants who have
proven experience and knowledge but do not have qualifications are welcome). We expect
applicants to have at least one other trade/qualification than commercial gas such as
electrical (18th edition), air conditioning (FGAS), oil (OFTEC)/LPG/Biomass or other
heating/hot water/combustion plant, commercial catering equipment (Gas Safe)
or similar.

Sharing knowledge and experience with apprentices and other staff is important, and we
encourage the upskilling of our team through investing in additional training; from adding
new tickets to obtaining whole new qualifications.

Working Hours:

  • Full time – 40 hours per week.
  • 8:00 am to 4:30 pm Monday to Friday (with a 30-minute unpaid break).
  • Call-out; approximately one week in every six.
  • Overtime; where available.

Package:

  • Basic salary in the region of £32,240 p.a. (£15.50/hour) dependent on experience and qualifications.
  • Door-to-door travel time paid.
  • Market leading overtime and call-out rates.
  • Company van provided, with the option for personal use.
  • 22 days holiday plus Bank Holidays, increasing by 1 day for every 5 years’ service.
  • A wide range of discretionary benefits available, including:
    • Annual performance bonus.
    • Long term service bonuses at 5, 10 and 25-year intervals.
    • Birthdays off each year.
    • Customer feedback bonus.
    • Mental and physical health treatments.
    • Referral bonuses.

Responsibilities:

  • Maintaining commercial and domestic HVAC, water/plumbing and electrical plant and equipment.
  • Fault finding and repairing commercial and domestic HVAC, water/plumbing and electrical plant and equipment through accurate diagnosis of faults and remedial works required.
  • Preparing quotes (and highlighting opportunities for quotes) for remedial works identified on maintenance/other visits.
  • Identifying and ordering replacement parts where needed.
  • Undertaking surveys to identify scopes of works/planned maintenance.
  • Completing risk assessments, reports and other documents as required.
  • Sharing knowledge and experience with other team members and apprentices.
  • Liaising regularly with the Operations Team through our electronic job management system, the phone, and email regarding work progress and other relevant matters to ensure the smooth running of works.
  • Putting the customer first, ensuring that communication is polite, informative, and professional, their site procedures are respected and always left clean and tidy, and that the highest levels of health and safety are observed.
  • Completing other tasks as required to support the wider business.

Skills required:

  • Must have a strong background in commercial gas maintenance/repair and at least one other discipline, including electrical (18th edition), air conditioning (FGAS), oil (OFTEC)/LPG/Biomass or other heat sources.
  • Must have a full UK driving license.
  • Must be able to work well alone as well as part of a team.
  • Must have excellent communication skills and interact well with customers.
  • Must be punctual, reliable, and professional.
  • Must be willing to share knowledge and experience to help other engineers/apprentices and those who are not technical.
  • Preferred experience in installation/replacement of HVAC plant/equipment.

Robinsons Facilities Services Ltd is an equal opportunities employer. Further information on our company’s ethos, including our Mission, Vision and Values, can be found on our website.

Please note that we do not accept unsolicited CV’s from recruitment agencies.

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