How We Deliver

Every building needs regular attention to keep it operational, functional, and legally compliant. Many of our customers come to us as and when things crop up. Others prefer the peace of mind that comes with ongoing support, which brings faster response times and more favourable rates.

Either way, you’re supported by experienced engineers focused on keeping your business running across Yorkshire, the Humber, and beyond.

Choose how we can support you

Between our in-house engineering team and a carefully selected and trusted network of approved local suppliers, you get competitive pricing and reliable, experienced specialists who are there to support you around the clock.

Planned Preventative Maintenance & Compliance Contracts (PPM)

On-Demand Repairs & Emergencies

Quoted Works

Peace of mind contracts

Scheduled servicing and statutory compliance support with priority response times and preferential rates. Each contract is built around your commercial building and its specific requirements, including its assets, services, and regulatory obligations.

Reactive support when you need it

Pay-as-you-go repairs, diagnostic visits, and business-hours emergency attendance. Ideal for occasional faults, remedials, and ad-hoc issues.

Follow-on work identified during servicing or repairs

One-off maintenance or compliance checks, planned plant and equipment replacements, installs, upgrades and other one-off jobs including works required following emergency or other visits. We provide clear, itemised quotes and deliver to schedule.

Features/Benefits:

Pre-planned preventative maintenance and statutory compliance tailored to your building’s assets and services
Priority repair and emergency response and preferential rates
One supplier for core building systems and services
Predictable costs to support clearer budgeting
Access to 24/7/365 emergency response where required
Flexible contract terms from 12 months to 5 years
Customer portal for reports, schedules, and site information
Documented compliance for your H&S, insurance, and other regulatory obligations
A contract offering peace of mind that you have support in place

Features/Benefits:

Business-hours reactive attendance (24/7 available for contract customers)
Diagnostic visits for system faults
Transparent rates and charges before we attend
Engineer reports to confirm the work undertaken
Support for remedial works
Flexible option for occasional issues
Upgrade to a contract at any time (preferential rates for contract customers)

Features/Benefits:

One-off maintenance or compliance checks
Supply, installation, and commissioning of plant and equipment
Systems upgrades and replacements
Repair and compliance remedial works
Project-managed delivery where required
Commissioning and certification paperwork
Fixed and transparent costs agreed in advance
No ongoing contract commitment
Ongoing maintenance support option following installations
Upgrade to a contract at any time (preferential rates for contract customers)

Planned Preventative Maintenance & Compliance Contracts (PPM)

Peace of mind contracts

Features/Benefits:

Pre-planned preventative maintenance and statutory compliance tailored to your building’s assets and services
Priority repair and emergency response and preferential rates
One supplier for core building systems and services
Predictable costs to support clearer budgeting
Access to 24/7/365 emergency response where required
Flexible contract terms from 12 months to 5 years
Customer portal for reports, schedules, and site information
Documented compliance for your H&S, insurance, and other regulatory obligations
A contract offering peace of mind that you have support in place

From £385 + VAT per year

Find out more

On-Demand Repairs & Emergencies

Reactive support when you need it

Pay-as-you-go repairs, diagnostic visits, and business-hours emergency attendance. Ideal for occasional faults, remedials, and ad-hoc issues.

Features/Benefits:

Business-hours reactive attendance (24/7 available for contract customers)
Diagnostic visits for system faults
Transparent rates and charges before we attend
Engineer reports to confirm the work undertaken
Support for remedial works
Flexible option for occasional issues
Upgrade to a contract at any time (preferential rates for contract customers)

From £80 + VAT per hour

Find out more

Arrange an engineer visit

Quoted Works

Follow-on work identified during servicing or repairs

Features/Benefits:

One-off maintenance or compliance checks
Supply, installation, and commissioning of plant and equipment
Systems upgrades and replacements
Repair and compliance remedial works
Project-managed delivery where required
Commissioning and certification paperwork
Fixed and transparent costs agreed in advance
No ongoing contract commitment
Ongoing maintenance support option following installations
Upgrade to a contract at any time (preferential rates for contract customers)

From £100 + VAT

Find out more

Request a quotation

Bringing Our Services Together

Most clients combine our delivery methods of contract maintenance, ad-hoc repairs, and quoted works. We aim to deliver the highest service levels to all of our customers, and those with a contract receive priority response, preferential rates, and have the option of a 24/7/365 emergency response.

24-7-365 Out-of-Hours Call Outs

For customers with a contract in place, Robinsons Facilities Services provides 24-7-365 out-of-hours call outs for commercial buildings.

Unexpected system failures outside normal working hours can disrupt operations and impact safety. Our out-of-hours response provides rapid access to experienced, qualified engineers to support essential commercial building plant and systems when urgent support is required.

Attendance focuses on making situations safe and stabilising critical systems, with any follow-on remedial works clearly identified and quoted separately.

Find out more about our 24-7-365 Call Out Facility

Find Out More

Other Ways We Can Support You

Formal Procurement

Looking for a reliable supplier?

We regularly complete tenders, frameworks, and other structured procurement exercises for the public and private sectors, and welcome the opportunity to bid for your requirements.

Ask Us to Tender

Need Guidance?

Not sure what's best for your site?

Speak to us about your requirements and we’ll point you in the right direction. We can support your needs, whether you need something fixed straight away or you want to understand how to manage your commercial property in compliance with the ever-evolving regulatory landscape.

Get in Touch Today