Do Commercial Properties Need Lifts?

November 1st, 2024

Last updated: December 10th, 2024

Do commercial properties need lifts? We explore how to tell if your commercial property needs to have a lift for staff or visitors. For UK property owners, ensuring accessibility across multiple floors in commercial buildings is more than a thoughtful addition, it’s a legal requirement under the Equality Act 2010.

Here’s a comprehensive guide to understanding when a commercial property needs a lift, what regulations to consider, and how to improve accessibility for all visitors and staff.

We are talking about the kinds of lifts that carry people primarily, but don’t forget that there are lots of different types of lifting and hoisting equipment and different rules will apply.

Why Accessibility is Essential in Commercial Properties

In the UK, recent research indicates that over 20% of disabled individuals report a lack of lift access as a major obstacle when visiting public and commercial buildings. Adding or maintaining lifts in commercial properties isn’t simply a convenience. For many businesses it is essential for creating inclusive, accessible spaces and meeting legal requirements.

Key Regulations Governing Lift Installation in Commercial Buildings

Let’s look at the main building standards and regulations impacting the use of lifts in commercial buildings.

1. The Equality Act 2010

The Equality Act 2010 consolidates previous anti-discrimination legislation, including the Disability Discrimination Act (DDA) 1995. This Act outlines the fact that business and building owners make “reasonable adjustments” for disabled individuals to ensure they do not face substantial disadvantages. In practice, this often means installing lifts or other forms of accessible routes in multi-story commercial buildings. Without a lift, people would need to make sure there is another way for people to access the areas they need to.

Failing to adhere to these standards not only creates inconvenience but also increases legal risk for business owners, who could face penalties if their buildings do not meet minimum accessibility requirements.

2. Building Regulations Part M

In addition to the Equality Act, Building Regulations Part M outlines minimum accessibility requirements for public buildings. Specifically, Part M, Volume 2, applies to non-residential properties and states that “reasonable provision” should be made to allow disabled people to access all parts of a building. A passenger lift is typically required in multi-story buildings, while a platform lift can sometimes suffice in older or listed buildings where retrofitting a traditional lift may be challenging.

3. British Standards (BS8300:2018)

British Standard BS8300 provides further guidelines on how to accommodate people with disabilities. The standards recommend that all new multi-story buildings include at least one lift capable of accommodating a wheelchair, with a minimum recommended dimension of 2000mm wide x 1400mm deep. British Standards also suggest that lifts have adequate lighting, accessible controls, and audio-visual announcements.

Essential Features for Accessible Lifts

When installing a lift, especially if it’s the only one in the building, consider incorporating the following features to meet accessibility guidelines:

• Spacious Interiors. A lift cabin that can hold a wheelchair and other passengers.
• Clear Entry and Exit. Doors should be wide enough for wheelchair access and have sufficient manoeuvring space on each floor.
• Easy-to-Use Controls. Lift buttons should be large, clearly labelled, and positioned for ease of use by people with disabilities.
• Visual and Audio Signals. Audio announcements and visual indicators make the lift accessible to visually and hearing-impaired individuals.Level Stops. The lift should stop precisely at floor level to ensure ease of entry and exit.
• Emergency instructions. A phone number and other details, as well as a call system to enable people to contact help in the case of an emergency.

Factors to Consider

Here are some specific factors to consider when deciding on lift installation in a commercial building.

Size and Capacity

Consider how many people or types of equipment will be using the lift. For high-traffic buildings, a larger lift may be necessary to ensure that it can accommodate multiple passengers comfortably, including wheelchair users.

Traffic Flow and Peak Times

Think about the frequency and timing of lift usage. Retail environments might need a lift that can handle steady traffic throughout the day, while an office building may experience rushes at the start and end of the workday. Planning for high traffic during peak times will prevent congestion and ensure a smoother experience for all users, it also ensures you avoid emergency repairs whenever possible.

Future Flexibility and Building Layout

Will the building’s purpose change over time, or will its occupancy grow? If so, choosing a lift that can handle increasing traffic or different types of users might be wise. Additionally, positioning the lift near stairwells and in visible areas with clear signage will make it accessible and user-friendly.

Is Lift Maintenance a Legal Requirement?

Yes, according to the Lifting Operations and Lifting Equipment Regulations (LOLER) 1998, if you own or manage a lift in the workplace, you’re responsible for ensuring it is regularly inspected and maintained. Annual inspections by a qualified professional are necessary to keep the lift safe and operational.

In the UK, installing a lift in a commercial building is often required by law, especially for buildings with multiple floors. By investing in a lift, you not only comply with the Equality Act 2010 and Building Regulations Part M but also contribute to a more accessible workplace.

Whether you’re considering adding a passenger lift or a platform lift, it’s essential to consult with experts who understand both your legal obligations and practical needs. A well-installed lift can bring added value to your property, meet current accessibility standards, and help you create an environment that everyone can enjoy and access safely.

Need assistance with your lift needs?

Quick and informed responses can minimise disruption and ensure the safety of occupants.

Keep our contact information readily available for emergencies or for routine maintenance. For immediate assistance across Yorkshire and the UK, contact Robinsons Facilities Services at 01423 226578, and our dedicated team will be ready to assist you.