Commercial Boilers, Heating & Hot Water
Commercial Boiler Service
Robinsons Facilities Services can provide fast-response assistance as well as a regular maintenance schedule for your commercial boiler. Whatever type of boiler you have on your property, a regular commercial boiler service is essential, and without it, you may void your warranty.
By working with Robinsons, you can ensure access to accredited, dedicated boiler engineers in Yorkshire and unrivalled industry knowledge.
Types of Boilers We Service
There are numerous types of boilers, all of which need regular commercial boiler maintenance. Biomass, oil, gas, LPG electric, and steam boilers may all be included in commercial premises.
Why You Need a Commercial Boiler Service
A regularly-serviced boiler is an efficient boiler. Not only will it use less energy and, therefore, cost you less money to run, but it will also last longer. A commercial boiler service can identify potential issues early on before they have a chance to develop into costly problems or even emergency repairs.
Upon commercial boiler commissioning, your boiler should be functioning at its full potential, but servicing ensures that it functions as closely as possible to this level of efficiency.
How Often Do You Need a Commercial Boiler Service?
To protect your commercial boiler and prevent any boiler breakdown, you should service your commercial boiler at least once every 12 months. This will also ensure that it is running as efficiently as possible, which can save you money on your energy bills.
Basic Boiler Service or Full Commercial Boiler Service?
A basic boiler service is helpful. It involves a basic inspection of the commercial boiler, and some simple checks depending on the type of boiler you have. This can help to spot any issues.
A full service involves a more detailed check of your boiler, often including:
- Issuing a compliance certificate
- Performing commercial boiler cleaning
- Checking the flues (if relevant)
- Inspection of relevant electronics
- Calibration of the boiler
If you want to keep your commercial boiler operating at its top potential, a full service is recommended.
What a Full Commercial Boiler Service Involves
A commercial boiler service involves a registered boiler engineer carrying out a series of safety checks on your boiler.
Many people are familiar with a British Gas commercial boiler service, suitable only for gas boilers. This may include checking the gas pressure, testing the flue, and checking for any leaks.
Servicing oil boilers involves a similar process, checking the boiler for any leaks, ensuring adequate ventilation, cleaning the fan, flues, and other parts of the boiler and visually inspecting the oil tank.
Commercial boiler cleaning is usually a part of the process, whichever type of boiler you have. This is important to prevent a build-up of soot and/or debris, which can be dangerous.
While commercial boiler maintenance and servicing varies depending on what type of boiler you have, a full service can provide you with a compliance certificate, often required for warranties and insurance.
Who Can Service a Boiler?
Robinsons has trained engineers to service all types of boilers. OFTEC qualified engineers are able to service oil boilers while Gas Safe engineers are required for LPG and gas boilers.
Each type of boiler has its own regulations regarding who can install and maintain the boiler, so you need to ensure you are working with accredited, experienced individuals.
We’ve also produced a video about the ‘do’s and don’ts of boiler maintenance’ which you can watch by clicking here.
Robinsons Facilities Services – Commercial Boiler Servicing in Yorkshire
Our service and maintenance systems are built on a principle of quality, in terms of both service and technical skill. We only use the best, accredited engineers working throughout Yorkshire, and we only use the best products and parts.
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Boiler Service and Repair FAQs
In simple terms, a commercial boiler is a pressurised system that burns combustible fuel (typically gas, oil, LPG or biomass chip or pellet) or uses electricity to heat water. This provides heating and hot water to serve commercial premises, and in some cases may be required as part of critical operations for the business. A domestic boiler has an input of up to 70kw, but anything above that is generally considered a commercial boiler.
Regular servicing of your boiler will prolong or extend its life and maximise its performance. This will help to keep your energy costs down and help to achieve any environmental compliance targets for reduced energy usage. Regular servicing will also minimise the chances of unexpected breakdowns, which can create additional costs, lost production and low employee morale.
Most boiler manufacturers would recommend that their boiler is serviced on an annual basis. This is the best way to optimise its performance and guard against unscheduled breakdowns. If your boiler is large-scale or more critical to your business (ie. it is integral to the operation of the business) you may wish to consider a frequency of two or three annual visits. You should also ensure that you follow up on any recommended actions in-between service visits.
A properly serviced and regularly maintained boiler should last around 10-15 years. After this, the boiler may still operate okay but could be running inefficiently. With age, the boiler system could be working harder than it needs to in order to produce the same heat. A build-up of limescale can also lead to banging noises and eventually damage to the internal structure of the boiler, so it is recommended that, regardless of whether the boiler has been properly serviced or not, you consider replacing the boiler at this time.
There are a number of common problems that can arise with a commercial boiler and which can be minimised by regular servicing. These include the boiler losing pressure, which could be due to a water leak or a faulty pressure release valve. If the boiler keeps turning off you could have a low water pressure or some air in the system. Finally, if the boiler trips your electricity there could be a leak in the system.
We’ve done a short video on some of the Dos and Donts of Boiler Maintenance (see here) which may help prevent some of these common problems.
Of course, some boilers are different to others, but generally speaking, a commercial boiler service will follow a routine pattern such as:
- A visual inspection of the unit, casing, pipework and surrounding area
- A visual check of the colour of the flame
- Opening the unit and inspecting the internal components and pipework.
- Removing and inspecting the burner
- Inspecting the heat exchanger
- Reconnecting all gas pipes and valves
- Running the system and test the components
- Complete a full checklist, report and advise on any recommended actions
Yes, you should still have your boiler serviced and maintained at the same frequency, even if it is under a manufacturer’s warranty. This will be a condition of your warranty, which will be invalidated should you not comply.
Our gas engineers are Gas Safe registered and are also accredited to OFTEC. Our engineers have all the necessary qualifications required to carry out the high level of service our clients expect.
Yes, we have a network of qualified and accredited gas engineers who regularly travel between the various sites of our clients across Yorkshire. We have found that working with a client over multiple sites helps to build trust and reliability, but also aids consistency in terms of knowing how a business and its systems work.
We can cover all areas of Yorkshire from the north, east, south and west.
Yes, it is common for us to agree a service and maintenance contract on a boiler we have not installed. In this case we will inspect and assess a boiler and make recommendations.
Yes, for every £1 spent on maintenance of your boiler, you will save more than that on running costs and breakdowns. Eventually, under normal conditions, a boiler will start to run inefficiently, but servicing will clean pipework and free blockages to ensure it is not working harder than it needs to and effectively wasting energy. Regular maintenance will also prolong the life of the boiler, meaning you get more value for money from your initial investment and delaying the requirement to buy a new boiler.
We are experienced, qualified and accredited to service many different types of commercial and industrial boilers, including gas boilers, oil boilers, LPG boilers, biomass boilers, electric boilers and steam boilers
At Robinsons Facilities Services, we can service your boiler any time you need us to, whether it’s spring, summer, autumn or winter! We do tend to find, however, that it can help if you choose to service your boiler in the summer to ensure that it is fully operating and ready for the demands of the colder months. This ensures that any remedial work can be carried out before the winter months hit.
You should only have your commercial boiler serviced by an accredited engineer on the Gas Safe register. A Gas Safe-registered engineer can check your boiler, appliances and flues and you can demonstrate your compliance via the report the engineer will leave with you. Gas Safe engineers are the only people who can legally test and service a commercial boiler, there is extensive legislation surrounding this area and, in line with this, having your boiler serviced by Robinsons Facilities Services will keep you compliant with the UK Commercial Boiler Regulations.
Both commercial and domestic landlords must ensure that all gas appliances, including boilers, are serviced every 12 months by a Gas Safe-registered engineer. You can then demonstrate compliance by producing the service report left by the engineer upon completion.
Yes! Robinsons Facilities Services are commercial boiler experts operating in Yorkshire. Call our head office today on 01423 226578 to discuss your boiler needs.

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