Air Conditioning, Ventilation and Refrigeration
Emergency AC Repair for Businesses
From £180+VAT. REFCOM-registered, F-Gas certified engineers.
When commercial air conditioning fails, the impact lands fast. An overheating server room or a kitchen losing its cooling can halt a business within hours.
Robinsons Facilities Services attends commercial air conditioning breakdowns across Yorkshire and the Humber.
In-hours call-out (all customers): from £180+VAT (attendance and first hour, Monday to Friday business hours).
Out-of-hours emergency (contract customers): from £510+VAT (3-hour minimum, evenings, per PPM contract terms). Weekend and bank holiday attendance from £680+VAT.
Call 01423 226578 to report a breakdown and arrange attendance.
What happens when you call
Important: If you can see smoke or flames or smell burning, treat it as a fire. Switch the power off at the isolator if it is safe to do so, evacuate, and call 999. For a significant refrigerant leak, ventilate the area and keep people clear before calling us.
Step 1: Call 01423 226578
Tell us your location, the system type, and what has failed. We will confirm availability and attendance time.
Step 2: Engineer dispatched
The nearest available F-Gas certified engineer is sent to your site. Out-of-hours attendance is available to PPM contract customers through our 24/7/365 out-of-hours call-out facility.
Step 3: Make safe, diagnose, repair
The engineer makes the system safe first, then carries out a full fault diagnosis. Where parts are available and the repair is straightforward, they complete it on the first visit. Where specialist parts or a return visit are needed, you are advised on the next steps and timeline.
Step 4: Documentation issued
A written record of the work is provided, including any certificates required for insurance or compliance.
What we repair
Our engineers attend all types of commercial air conditioning breakdown, across split, multi-split, VRF, cassette, and ducted systems. Common emergency faults we attend include:
- Refrigerant leaks
- Compressor failure
- Seized or failed fan motors
- Electrical faults
- Drainage blockages and water leaks
- Controls and sensor failure
For planned repairs during business hours, see commercial air conditioning repair. For larger cooling plant, see HVAC chiller maintenance and commercial refrigeration repair.
Pricing
In-hours call-out (available to all customers)
From £180+VAT. Covers attendance and the first hour of labour, Monday to Friday during business hours. Subsequent hours are charged at £80+VAT/hour. Parts are additional.
Out-of-hours emergency (PPM contract customers only)
From £510+VAT. Covers a 3-hour minimum, Monday to Friday evenings. Weekend and bank holiday attendance is from £680+VAT. Parts are additional.
Pricing is confirmed before any engineer attends. There are no hidden charges. Out-of-hours cover is available through a PPM contract, from £385+VAT/year.
How we deliver
On-demand: in-hours attendance
Any business can book an in-hours callout with no contract in place.
PPM contract: priority and out-of-hours access
Contract customers receive priority attendance and preferential labour rates during business hours, plus access to the 24/7/365 out-of-hours facility for genuine emergencies outside them. A contract can also include scheduled servicing, which reduces the chance of a breakdown in the first place.
Why Robinsons Facilities Services
- REFCOM registered: all refrigerant work is carried out under our REFCOM F-Gas registration, which you can verify on the REFCOM register.
- F-Gas certified engineers: the engineer attending your breakdown is legally qualified to handle refrigerant and complete the repair.
- Local coverage: engineers based across Yorkshire and the Humber, with short travel times to most commercial sites.
- Documentation provided: every visit is supported by a written record, including any certificates required for insurance or compliance.
Emergency commercial air conditioning repair from £180+VAT. Call 01423 226578 or contact us here.
Emergency AC Repair FAQs
In-hours call-out (Monday to Friday, business hours) is from £180+VAT, covering attendance and the first hour of labour. Subsequent hours are £80+VAT/hour, plus parts. Out-of-hours emergency attendance is from £510+VAT (3-hour minimum), and weekend or bank holiday attendance from £680+VAT, available to PPM contract customers only. Pricing is always confirmed before any engineer attends.
The in-hours call-out rate is £180+VAT, which includes attendance and the first hour of labour, Monday to Friday during business hours. It is available to any commercial customer, with no separate call-out charge on top of the hourly rate.
In-hours (Monday to Friday, business hours), we aim to attend emergencies within four hours, depending on location and engineer availability. We cover all of Yorkshire and the Humber and travel times are generally short. Out-of-hours attendance is available through our 24/7/365 out-of-hours call-out facility, a separate service available to PPM contract customers only.
Yes, for contract customers. Round-the-clock cover, including weekends and bank holidays, runs through our 24/7/365 out-of-hours call-out facility. Without a PPM contract we attend during business hours instead, and you can contact us to set one up if ongoing cover outside business hours matters for your site.
Yes, broken air conditioning units can pose a fire risk. If your AC system isn’t properly maintained, a number of factors, including dirty filters, blockages, and leaks can become a fire safety hazard.
The most common are refrigerant leaks, compressor failure, seized fan motors, electrical faults, drainage blockages, and controls or sensor failure. A refrigerant leak in particular needs an F-Gas certified engineer, both to repair it and to recharge the system legally.
Yes. Our engineers cover commercial premises across Yorkshire and the Humber, including Sheffield, York, Harrogate, Hull, Bradford, Doncaster, and beyond. Call 01423 226578 to arrange attendance.
We attend faults on split, multi-split, VRF, cassette, and ducted systems from all major commercial manufacturers. Our engineers are F-Gas certified for any work involving refrigerant.
No. Robinsons Facilities Services provides emergency support for commercial and industrial properties only.
Related services
Last updated: 13/08/2026
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