Commercial Boilers, Heating & Hot Water
Emergency Commercial Boiler Repair
From £180+VAT. Gas Safe and OFTEC registered engineers.
When a commercial boiler breaks down, the impact is immediate. Lost heating, no hot water, disrupted operations.
Robinsons Facilities Services attends commercial boiler breakdowns across Yorkshire and the North of England. All work is carried out by Gas Safe or OFTEC registered engineers.
In-hours call-out (all customers): from £180+VAT (attendance and first hour, Monday to Friday business hours).
Out-of-hours emergency (contract customers): from £510+VAT (3-hour minimum, per PPM contract terms, evenings, weekends, and bank holidays).
Call 01423 226578 to report a breakdown and arrange attendance.
What happens when you call
Important: If you smell gas, suspect carbon monoxide, or see a major leak, evacuate and call the National Gas Emergency Service on 0800 111 999 before contacting a repair company.
Step 1: Call 01423 226578
Tell us your location, the system type, and what has failed. We will confirm availability and attendance time.
Step 2: Engineer dispatched
The nearest available Gas Safe or OFTEC registered engineer is sent directly to your site. Out-of-hours attendance is available to PPM contract customers through our 24/7/365 out-of-hours facility.
Step 3: Make safe, diagnose, repair
The engineer makes the system safe first, then carries out a full fault diagnosis. Where parts are available and the repair is straightforward, they will complete it on the first visit. Where a return visit or specialist parts are needed, you will be advised on the next steps and timeline.
Step 4: Documentation issued
A written record of the work carried out is provided, including any safety certificates required.
What we repair
Our engineers attend all types of commercial boiler breakdown, including:
Common fault types attended include:
- Ignition failure
- Pressure loss
- Pump failure
- Heat exchanger faults
- Flue and combustion issues
- Control system failures
Pricing
In-hours call-out (available to all customers)
From £180+VAT
Covers attendance and the first hour of labour, Monday to Friday during business hours.
Subsequent hours are charged at £80+VAT/hour. Parts are additional.
Out-of-hours emergency (PPM contract customers only)
From £510+VAT
Covers a 3-hour minimum, Monday to Friday evenings. Weekend rates and bank holiday rates differ. Parts are additional.
Pricing is confirmed before any engineer attends. There are no hidden charges.
A PPM contract includes priority attendance, scheduled servicing, and 24/7/365 out-of-hours access. From £385+VAT/year
How we deliver
On-demand: in-hours attendance
In-hours callouts are available to any business without a contract. Attendance is confirmed before the visit, and pricing is agreed upfront.
PPM contract: priority and out-of-hours access
Contract customers receive priority attendance during business hours, preferential labour rates, and access to the 24/7/365 out-of-hours facility for genuine emergencies outside business hours.
A PPM contract can also include scheduled annual boiler servicing, reducing the likelihood of breakdown.
Why Robinsons Facilities Services
- Gas Safe registered (552076): Gas and LPG work carried out under Gas Safe registration 552076, verifiable at the Gas Safe Register.
- OFTEC registered (C13744): Oil-fired systems covered under OFTEC registration C13744, verifiable at oftec.org.
- Local coverage: Engineers based across Yorkshire and the North of England, with genuinely short travel times to most commercial sites.
- Documentation provided: Every visit is supported by a written record, including any certificates required for insurance or compliance purposes.
Emergency commercial boiler repair from £180+VAT.
Call 01423 226578 or contact us here.
Emergency Commercial Boiler Repair FAQs
In-hours call-out (Monday to Friday, business hours) is from £180+VAT, covering attendance and the first hour of labour. Subsequent hours are charged at £80+VAT/hour, plus parts.
Out-of-hours emergency attendance is from £510+VAT (3-hour minimum), available to PPM contract customers only. Weekend and bank holiday rates are higher. Pricing is always confirmed before any engineer attends.
The in-hours call-out rate is £180+VAT, which includes attendance and the first hour of labour. This applies Monday to Friday during business hours and is available to any commercial customer. There is no separate call-out charge on top of the hourly rate.
In-hours (Monday to Friday, business hours): we aim to attend all emergencies within four hours, depending on location and engineer availability. We cover all of Yorkshire and the North of England and travel times are generally short.
Out-of-hours (evenings, weekends, bank holidays): response is available through our 24/7/365 out-of-hours facility, which is a separate service available to PPM contract customers only.
Out-of-hours emergency attendance is available to PPM contract customers through our 24/7/365 out-of-hours facility. If you do not currently hold a contract with Robinsons Facilities Services, in-hours attendance is the available option. Contact us to discuss PPM contract options if ongoing out-of-hours cover is important for your business.
Yes. We attend commercial boiler breakdowns in Leeds and across West Yorkshire. Call 01423 226578 to arrange attendance.
Yes. Our engineers cover commercial premises across Yorkshire and the North of England, including Sheffield, York, Harrogate, Hull, Bradford, and surrounding areas. Call 01423 226578.
Contact a Gas Safe registered engineer promptly if you notice any of the following:
- No heating or hot water, particularly in cold conditions
- Visible leaks or water damage around the boiler or pipework
- Unusual smells, including gas odour (evacuate first and call 0800 111 999)
- Error codes or persistent warning lights
- Strange noises including banging, kettling, or rattling
- Boiler locking out repeatedly
Yes. If a commercial boiler is actively leaking, switch it off at the controls to prevent further damage and reduce electrical risk. Do not attempt to adjust pipework or internal components. Call a qualified engineer.
If you smell gas, evacuate the building and call the National Gas Emergency Service on 0800 111 999 before contacting a repair company.
Yes. Robinsons Facilities Services provides 24/7 emergency callouts across Yorkshire. Engineers are on standby day and night to restore heating and hot water.
We attend faults on gas, oil, and LPG commercial boilers of all sizes and from all major commercial manufacturers. Our engineers are Gas Safe registered for gas systems and OFTEC qualified for oil-fired systems.
An annual commercial boiler service is the most effective preventative measure. A PPM contract includes scheduled servicing, compliance checks, and priority attendance if faults do occur. Contracts from £385+VAT/year.
Call our Yorkshire Head Office about Emergency Commercial Boiler Repair
- Fast Response Times
- Coverage Throughout Yorkshire
- Highly Accredited Commercial Engineers
Contact Us Today about Emergency Commercial Boiler Repair!
Our customers love us! Read our testimonials.
Explore the essentials of Commercial Boiler Services in this short overview. Ideal for facilities managers and business owners with commercial boilers.
WHAT OUR CLIENTS SAY...
Vida Healthcare
In general, I’m really pleased with the standard of work and speed that Robinsons provides. In particular, I’m impressed with the efficiency and “can do” attitude of the Operations Team, who always go the extra mile to accommodate any service request I throw at them.
Hornbeam Park
Robinsons have been working with us for more than 15 years providing mechanical, electrical and air conditioning services planned / reactive maintenance works. Over the years we have developed a good working relationship and always found them to be competitive on pricing with a practical and straightforward approach. The engineers are
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Robinsons have been working with us for more than 15 years providing mechanical, electrical and air conditioning services planned / reactive maintenance works. Over the years we have developed a good working relationship and always found them to be competitive on pricing with a practical and straightforward approach. The engineers are always very professional, diligent and customer focussed and I would have no hesitation in recommending Robinsons as a first-class provider.
Sanderson Weatherwall LLP
Robinsons Facilities Services have managed our Medical Centre contract for a number of years now covering a wide base of works from general electrical, boilers & air con systems to whom I have found them very responsive and efficient in their response times whilst always being attentive to our tenants and
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Robinsons Facilities Services have managed our Medical Centre contract for a number of years now covering a wide base of works from general electrical, boilers & air con systems to whom I have found them very responsive and efficient in their response times whilst always being attentive to our tenants and how they work.
Communication is a major factor as we are a managing agent with many different requirements in facilitating various landlords & their tenants and neighbouring companies which involve keeping all parties aware & up to date of works including receiving timely documentation to keep our compliance records update for all parties. Any service issues/problems that have arisen are dealt with at that time and are happy to openly discuss options if something isn’t working therefore I would have no problem in recommending Robinsons to other clients as communication & how the works are implemented is key for our business needs so that trust and reassurance is always present in our business relationship.
Communication is a major factor as we are a managing agent with many different requirements in facilitating various landlords & their tenants and neighbouring companies which involve keeping all parties aware & up to date of works including receiving timely documentation to keep our compliance records update for all parties. Any service issues/problems that have arisen are dealt with at that time and are happy to openly discuss options if something isn’t working therefore I would have no problem in recommending Robinsons to other clients as communication & how the works are implemented is key for our business needs so that trust and reassurance is always present in our business relationship.
Luto Research Ltd
Professional and friendly service start to end. Thomas in Sales made the whole process of deciding on a contractor painless. He then pitched their level of follow up contact just right – no badgering and pushing. They answered a million questions with patience and with some friendly chat thrown in. The Ops
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Professional and friendly service start to end.
Thomas in Sales made the whole process of deciding on a contractor painless. He then pitched their level of follow up contact just right – no badgering and pushing.
They answered a million questions with patience and with some friendly chat thrown in.
The Ops team were efficient in getting the works booked in, fitting in with what suited us best. The engineers carrying out the works were professional and friendly – this ethos obviously runs through the whole company.
Thomas in Sales made the whole process of deciding on a contractor painless. He then pitched their level of follow up contact just right – no badgering and pushing.
They answered a million questions with patience and with some friendly chat thrown in.
The Ops team were efficient in getting the works booked in, fitting in with what suited us best. The engineers carrying out the works were professional and friendly – this ethos obviously runs through the whole company.
Grove Academy
Your team of engineers have just been and serviced our air conditioning system, they have done this work in the upmost professional manner, they were polite, knowledgeable and smooth operators, thank you for your excellent service, we shall be using Robinsons for all our plumbing and heating needs from now on.
Diocese of York
I have been dealing with Robinsons for well over 15 years now. They service and maintain the boilers and appliances on a portfolio of over 250 houses for us. The level of service we receive from the Service Department is excellent and I hope the relationship between our organisation and Robinsons
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I have been dealing with Robinsons for well over 15 years now. They service and maintain the boilers and appliances on a portfolio of over 250 houses for us. The level of service we receive from the Service Department is excellent and I hope the relationship between our organisation and Robinsons can continue for many more years to come.
If you would like to read more about our experience working with the Diocese of York, take a look at the case study we have compiled.
If you would like to read more about our experience working with the Diocese of York, take a look at the case study we have compiled.
Integra
We have recently had Robinsons out to our site to carry out Chlorination for a block of 5 luxury apartments. The engineer turned up on time and very professional, would highly recommend. We will be using them on other projects moving forward.
Highstone
It is the second time I have used Robisons to purge a gas meter on one of our properties. Each time we have had a fast response to our enquiry with a quote sent through straight away and plenty of options to book the works in. On site, the engineers have
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It is the second time I have used Robisons to purge a gas meter on one of our properties. Each time we have had a fast response to our enquiry with a quote sent through straight away and plenty of options to book the works in. On site, the engineers have been friendly, quick and provided all of the correct paperwork in order for us to move forward with our disconnection. We have received great service from Robinsons each time.
Harrogate Borough Council
I thought I would email you to say a big thank you from myself and all the housing management team in helping us through the last couple of months assisting in the repairs of our Ground and Air source heating problems we have experienced following the collapse in this area of
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I thought I would email you to say a big thank you from myself and all the housing management team in helping us through the last couple of months assisting in the repairs of our Ground and Air source heating problems we have experienced following the collapse in this area of our existing provider.
I can understand dealing first hand along with our staff the difficulties you have faced with disheartened customers along with picking up longstanding issues and we really appreciate the help advice and commitment that Robinsons Facilities have given Harrogate Borough Council in the hour of need.
I can understand dealing first hand along with our staff the difficulties you have faced with disheartened customers along with picking up longstanding issues and we really appreciate the help advice and commitment that Robinsons Facilities have given Harrogate Borough Council in the hour of need.
Floral Hall
We had Robinsons out to repair and service our very poorly gas central heating boilers. We were struggling to get someone to do them so I went onto the internet and found Robinsons Facilities Services who were more than happy to sort them out. They did an excellent job of reclaiming
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We had Robinsons out to repair and service our very poorly gas central heating boilers. We were struggling to get someone to do them so I went onto the internet and found Robinsons Facilities Services who were more than happy to sort them out. They did an excellent job of reclaiming our boilers, they have never run as well for a long time. We will be using Robinsons again for various things in the future.
PhysioMed
Both the engineers who turned up to do the maintenance check were efficient, polite, and very helpful. I would definitely recommend using the organisation.
York Museum Trust
We have used Robinsons for some years now to service our heating systems and ventilation requirements throughout the 20 buildings York Museums Trust manage. They have always provided excellent service and are very competitively priced. I have no hesitation in recommending them as heating and ventilation engineers.
Legrand Electric Ltd
I would like to say that we are very happy with the service provided by Robinsons Facilities Services over the last couple of years. There have been no issues whatsoever in dealing with Robinsons and your engineers. We would highly recommend Robinsons to anyone else looking for similar facility services.
Elevate Multi Academy Trust
This morning, one of your engineers worked on the boiler at Topcliffe Academy. The engineer’s expertise and professionalism greatly impressed our Head of Estates, who has asked if it would be possible to utilise the same engineer across our academies going forward. Please pass on our thanks to him for doing
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This morning, one of your engineers worked on the boiler at Topcliffe Academy. The engineer’s expertise and professionalism greatly impressed our Head of Estates, who has asked if it would be possible to utilise the same engineer across our academies going forward. Please pass on our thanks to him for doing a great job at Topcliffe this morning.
Motor World
I look after commercial buildings and I was struggling to get a reasonable price in the area. Robinsons gave a reasonable price, were timely in their repair and were very easy to deal with. They kept me up to date with all aspects of the work that needed doing. I was
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I look after commercial buildings and I was struggling to get a reasonable price in the area. Robinsons gave a reasonable price, were timely in their repair and were very easy to deal with. They kept me up to date with all aspects of the work that needed doing. I was so happy with the work they did, that when we had an issue with a heater in a different branch I didn’t hesitate to get in touch again. Even though this was further than they would typically look at, they went out of their way to ensure the work was done to the same standard as the first job. There was a delay because of this, but I was informed every step of the way. The communication and customer service is excellent.
Red House Ripon
Very happy with both your service and that of your engineers.
Harrogate VW
Harrogate Volkswagen have used a variety of the excellent services offered by Robinsons Facilities Services, including heating, plumbing, electrical work. We find the prices competitive and all the staff we come into contact with both professional and helpful. We would recommend them to anyone in need of a reliable service.
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