Electrical, Lifts & Access
High Speed Door
A high speed door that jams, drifts, or loses its safety edge stops your traffic flow and leaves a powered door failing open or shut in a busy loading area. As a power-operated door in a workplace, it carries a legal maintenance duty under the Workplace (Health, Safety and Welfare) Regulations 1992 and PUWER 1998, and a failed safety device can invalidate your insurance.
Robinsons Facilities Services coordinates high speed door maintenance, repair, and installation for commercial and industrial premises across Yorkshire and the Humber. We arrange specialist door engineers, manage the schedule and paperwork, and give you one point of contact for cold store doors, rapid-roll doors, and high speed roller shutters.
- Maintenance contracts from £385+VAT/year
- Service visits from £300+VAT
- Repairs from £80+VAT/hour
Get a quote for high speed door maintenance →
Prefer to speak to someone? Call us on 01423 226578 →
A high speed door is a power-operated industrial door that opens at over 500mm per second, used to control temperature, contamination, and traffic in warehouses, cold stores, and factories. As workplace equipment it must be kept safe and inspected under PUWER 1998 and the Workplace (Health, Safety and Welfare) Regulations 1992, with servicing intervals set by usage and manufacturer guidance. Annual servicing is the common baseline.
What is a high speed door?
A high speed door, also called a rapid-roll or fast-action door, opens and closes far faster than a conventional sectional or roller shutter door. In the UK the accepted threshold is an opening speed above 500mm per second. Most are made from a reinforced fabric curtain on a strengthened drivetrain, driven by an industrial motor, so the moving parts wear faster than a slow manual door and depend on working sensors and safety edges to operate safely.
They are found where a slow door costs money or creates risk: cold stores holding temperature, factories containing fumes or dust, and high-traffic warehouse openings where forklifts pass through constantly.
The legal duty to maintain high speed doors
A powered door is workplace equipment, so two duties apply. Under the Workplace (Health, Safety and Welfare) Regulations 1992, regulation 18 requires doors and gates to be fitted with any necessary safety devices, with the duty sitting on the employer or person in control of the premises. Under PUWER 1998, maintenance (regulation 5) and inspection (regulation 6) are separate duties with separate records, and a competent person sets the inspection interval by risk rather than a fixed schedule.
There is no statutory servicing frequency for high speed doors. Annual servicing is the common baseline, more often for heavily cycled doors, cold store doors, or dusty and corrosive environments. An overridden safety device, such as a photocell or safety edge, is both a safety failure and a common reason an insurer declines a claim.
What high speed door maintenance includes
A service visit checks the parts that wear and the safety devices that protect people:
- Safety devices: photocells, safety edges, and light curtains tested for correct operation
- Curtain and bottom bar: checked for tears, impact damage, and correct tracking
- Drivetrain and motor: belts, bearings, and the drive checked for wear and alignment
- Controls and manual release: emergency stop and manual release mechanism tested
- Cycle test: the door run through full open and close cycles to confirm speed and sealing
Where a fault is found, we quote the repair before any work begins. Common failures on high speed doors are impact damage to the curtain from forklifts, worn photocells, and drivetrain wear on high-cycle doors.
Types of high speed door we maintain
We arrange maintenance and repair across the main high speed and rapid door types:
- High speed roller doors
- Rapid-roll PVC doors
- Insulated and cold store doors
- Sectional overhead doors
- Industrial roller shutter doors
For standard commercial roller shutter doors and industrial gates, those are separate pages with their own detail.
Pricing
High speed door work splits into three routes: a maintenance contract for proactive cover, a one-off service visit, and reactive repairs. The right one depends on whether you want scheduled servicing or attention when something breaks.
Maintenance contract: from £385+VAT/year
Scheduled servicing under a PPM and compliance contract, with your doors serviced on a set frequency, safety devices tested, and records kept for your compliance file. Contract customers get preferential rates and priority response.
One-off service visit: from £300+VAT
A single service visit for a site that wants its doors checked without an ongoing contract, including the safety-device tests and cycle check above. Priced per visit, confirmed before we attend.
Get a quote for high speed door maintenance →
Repairs: from £80+VAT/hour
Reactive attendance during business hours, with the rate confirmed before we travel and parts quoted separately. This is the on-demand repairs route for a broken door.
How we support you
Robinsons Facilities Services coordinates high speed door maintenance, repair, and installation for commercial and industrial premises across Yorkshire and the Humber. We arrange specialist door engineers, manage scheduling and access, and keep the servicing records you need to evidence your maintenance duty.
For sites that want proactive cover, high speed doors fit into a PPM and compliance contract alongside the other building services we look after. For a single repair or service, we quote through quoted works or on-demand repairs with the price confirmed up front.
Contract customers also have access to our 24/7/365 out-of-hours call-out facility for a door failure affecting security or operations. This is a separate service available to PPM contract customers only.
Get a quote for high speed door maintenance →
Prefer to speak to someone? Call us on 01423 226578 →
High Speed Door FAQs
A one-off high speed door service visit with Robinsons Facilities Services starts from £300+VAT, and a maintenance contract starts from £385+VAT/year with your doors serviced on a set schedule. Reactive repairs are charged from £80+VAT per hour with parts quoted separately. We confirm a fixed price before we attend. Send us an enquiry or call us on 01423 226578 for a quote.
There is no single legal interval. Servicing frequency is risk-based under PUWER 1998, set by how heavily the door is used and the manufacturer’s guidance. Annual servicing is the common baseline for a door in regular commercial use, and heavily cycled doors, cold store doors, and doors in dusty or corrosive settings usually need servicing more often. We assess your doors and recommend a schedule.
Yes. A high speed door is powered work equipment, so it falls under the Provision and Use of Work Equipment Regulations 1998. PUWER requires it to be maintained in a safe condition (regulation 5) and inspected by a competent person (regulation 6), with those kept as separate records. As a powered door it is also covered by regulation 18 of the Workplace (Health, Safety and Welfare) Regulations 1992.
The most common are impact damage to the curtain and bottom bar from forklifts, worn or misaligned photocells, failed safety edges, and drivetrain wear on high-cycle doors. A failed safety device is the priority fix, because an overridden photocell or safety edge is both a safety risk and a common reason an insurer declines a claim.
Yes. We attend high speed door repairs during business hours, confirm the rate before we travel, and carry common wearing parts to fix the door in one visit where possible. Repairs are charged from £80+VAT per hour with parts quoted separately. Contract customers also have priority response and access to our out-of-hours facility.
In the UK the accepted definition is a door that opens at over 500mm per second. High speed doors are also called rapid-roll or fast-action doors, and they are usually a reinforced fabric curtain on a strengthened drivetrain driven by an industrial motor.
We coordinate high speed door installation as well as maintenance and repair, arranging specialist engineers and managing the project as a single point of contact. New installations are quoted individually after a site assessment. Send us an enquiry to discuss your requirements.
Last updated: 30/07/2026
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