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Nurse Call Systems Maintenance

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Fire, Security & Life Safety Systems

Nurse Call Systems Maintenance

Nurse call systems are crucial in many healthcare facilities and hospitals. As such, maintenance should be a top priority for your business.

At Robinsons Facilities Services, we understand the importance of regular nurse call systems maintenance. That’s why our accredited team of technicians provide fast, reliable service you can rely on. 

Operating across Yorkshire, we work with various nurse call systems, helping you stay safe and compliant. Call us at 01423 226578 or get in touch for more information about our bespoke service packages.

What is a Nurse Call System?

A nurse call system is a communication system that allows patients or residents to request assistance from a nurse or other medical staff member. These life security systems can be as simple as a cord the patient pulls to notify staff of their need. Alternatively, they can be more complex, with buttons and intercoms throughout the facility, allowing appropriate staff to respond.

Nurse call systems come in a variety of designs, including wireless options. That way, you can choose the best solution for your commercial needs. Our experienced engineers work across multiple sectors, including care homes, hospitals, and other healthcare facilities. With years of experience, we can reliably maintain and repair your system in any Yorkshire location.

Benefits of a Nurse Call System

Nurse call systems provide a number of benefits, including:

  • Fewer accidents
  • Faster treatment in the event of an emergency
  • Increased patient safety and satisfaction
  • Reduced response times to patients’ needs
  • Better communication between staff members
  • Enhanced organisation and efficiency of the healthcare facility
  • Peace of mind

Why Should You Maintain Your Nurse Call System?

Like any other system in a nursing home or healthcare facility, regular nurse call systems maintenance is a must.

While there’s no specific legal requirement to test your system, you may have a duty of care for your residents or patients. Regular maintenance gives you peace of mind that your call system works properly.

Without proper maintenance, your system could break down when you need it most, putting patients’ lives at risk.

In addition, if not maintained correctly, nurse call systems can result in false alarms. Over time, this can cause staff to become desensitised to the system and may eventually lead them to ignore it when a real emergency occurs.

Types of Nurse Call Systems

There are many types of nurse call systems and commercial panic alarms on the market. So, choosing the best solution for your business needs is essential. This will depend on several factors, including the size of the facility, the needs of the patients, and your budget.

Some of the most popular types of nurse call systems include:

Wireless Nurse Call Systems

Wireless nurse call systems have gained popularity for their flexibility and ease of installation. Instead of physical wiring, these systems use wireless technology to connect the call devices to a central monitoring unit. 

Patients or residents use wireless call buttons or pendants to request assistance. This type of system is particularly advantageous in smaller healthcare facilities, such as nursing homes and assisted living communities, as there’s a quick setup without extensive rewiring. 

Wired nurse call systems

Wired nurse call systems are the traditional and most widely used devices. In this setup, the call devices (usually in the form of buttons or pull cords) are physically connected to a central control unit via wiring. 

When a patient or resident in a healthcare facility requires assistance, they press a button or pull a cord, which sends a signal to the central control unit. This unit then relays the request to the appropriate staff.

Panic alarm systems 

As the name suggests, panic alarm systems allow patients or residents to contact emergency services. This ensures a quick response time in the event of an incident.

It’s important to remember that nurse call systems maintenance requirements may change depending on the type of device. As such, we always recommend following the manufacturer’s servicing guidelines.

No matter what type of nurse call system you have, ensuring that a qualified technician regularly maintains it is crucial.

What Does Nurse Call System Maintenance Involve?

Nurse call system maintenance generally includes a few key components, such as:

  • Inspecting all hardware and software 
  • Testing the system to make sure that it is functioning correctly
  • Calibrating sensors to ensure accurate readings
  • Replacing any parts that show signs of wear and tear

The risks of not having a working call system can be a matter of life and death, so it is not something worth taking chances with.

Robinsons Facilities Services offers maintenance and repairs around Yorkshire. Our 24/7 emergency service can get your system up and running in as little time as possible. Whether it’s planned maintenance, reactive-only cover, or emergency repairs, we have you covered.

Why Choose Robinsons Facilities Services?

We’re the leading nurse call systems maintenance company in Yorkshire. Nurse call systems are vital in protecting your residents, so finding a reputable maintenance provider is key.

We work with only the best local engineers and technicians to ensure your system runs to the highest possible standard.

Here are just some of the reasons why our clients love us:

✔ Accredited engineers
✔ Rapid response times throughout Yorkshire
✔ Flexible maintenance packages
✔ 24-7-365 emergency callout facility
✔ A name you can trust (we have 5-star reviews)

Contact the team today to discuss your nurse call system needs.

Nurse Call Systems Maintenance FAQs

The station will have an LED panel display. Then, when the patient presses their call system button to signal that they need attention, there will be a visual and audio alert.

A nursing call system is a way to prevent emergencies and prevent injuries by providing rapid medical attention to patients in multiple locations. It creates an easy way for people to alert medical professionals in the case of illness or injury.

You will commonly find these in hospitals, GP surgeries, and some dental facilities. You can also find them in care units, including psychiatric care, rehabilitation units and care homes for the elderly.

Commercial panic alarm systems come in a few different forms, including a nurse call system. They can also come in the form of an alarm for shoplifters. Panic alarms for commercial use are often used in care homes, hospices, and residential facilities

The exact cost of maintaining your nurse call system will depend on several factors. These include the size of the job, your location, and your provider. In the UK, nurse call system maintenance services generally start from £250. 

While not a legal requirement, maintaining your system is a duty of care for keeping residents safe. Not only will regular maintenance checks ensure it’s working correctly, but it will reduce the likelihood of more extensive repairs. We recommend speaking to our expert technicians about our Planned Maintenance Packages to ensure you comply with local guidelines.

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